Privacy Policy

🛡️ Privacy Policy — SquadBid

Last updated: November 7, 2025

Welcome to SquadBid Ltd (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.squadbid.com and related services (“Services”).
By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you create an account, place an order, or communicate with us, we may collect:

Your full name, email address, phone number, and password
Billing and delivery addresses
Payment details (processed securely via third-party payment gateways)

b. Transaction & Order Information

Products you order, transaction history, and squad participation details
Pickup location, squad leader assignment, and delivery preferences

c. Technical & Usage Data

We may automatically collect:

IP address, browser type, device type, operating system
Pages visited, session duration, and referring URLs

d. Cookies & Similar Technologies

We use cookies and tracking tools to improve website performance, personalize your experience, and analyze traffic trends. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our Services
Process and fulfill orders efficiently
Facilitate squad coordination and delivery logistics
Communicate with you about orders, offers, and updates
Prevent fraudulent or unauthorized transactions
Comply with legal and regulatory obligations

We may also anonymize and aggregate data for analytical purposes.

3. How We Share Your Information

We do not sell your data.
We only share it under the following conditions:

With Squad Leaders – to coordinate collections and deliveries.
With Logistics & Delivery Partners – to manage order fulfillment.
With Service Providers – who help us operate our systems, analytics, payments, or marketing.
For Legal Compliance – if required by law, regulation, or court order.
In Business Transfers – if SquadBid undergoes a merger, acquisition, or asset sale.

All partners handling your data are bound by strict confidentiality and data protection obligations.

4. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing emails anytime by using the “unsubscribe” link.
Disable cookies through your browser (some site features may be affected).
Request data portability or restrict processing under applicable data protection laws (e.g., GDPR).

To exercise these rights, contact us at contact@squadbid.com.

5. Data Security

We implement appropriate organizational and technical measures to safeguard your information, including encryption, secure servers, and restricted access.
However, no system is 100% secure — please use strong passwords and keep your login details confidential.

6. Children’s Privacy

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to delete it immediately.

7. Retention

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

8. Updates to this Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email or in-app notice.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: contact@squadbid.com

By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy.